maybe Congress began there's Alex Connolly coming to you guys today with another video today's video I want to talk about why you don't want to use alternative payment methods Frawley bible why you want to stick with a credit
card reason being is if you don't use a credit card if you use one of the others like wire transfer you can be subject to fraud and in the case of those other payment methods Alibaba tends to side
with the manufacturer and they tend not to give you your money back I didn't get my money back from that was really frustrating and I want to explain what happened anyway I purchased my items on Alibaba I spent
five hundred dollars for a hundred units of the item around 30 bucks for shipping and I waited several weeks and after a few weeks my items arrived and all 100 units from very poor condition not as advertised they're
broken they were not in condition to sell the customers customers leave very unhappy with a state of this product that I received of course immediately start a return request on Alibaba explained that the items are ripe broken they're
unacceptable for customers and so Alibaba starts to dispute resolution process and they instruct me to mail the product back to the supplier so I spend the $30 on shipping and I send it back to China of course I
don't get the tracked option which is like a hundred and forty dollars and this turns out to be a grave mistake inevitably the supplier says they never received the items back they're being very disrespectful the whole time they
won't acknowledge the mistake they accused me of making things up and pretending and this and that and because I used wire transfer to save on credit card fees there's no way for me to get my money back it
was really stressful really frustrating it dragged out for several months and I still lost my money so I want to caution you about not using a credit card to pay for your all of Alibaba order reason being is
with the credit card company they can do charge backs they can do arbitration negotiation they can fight on your behalf but when you use one of these other payment methods to save a little bit of money on these
you're actually lowering your level of protection or purely for new sellers I I think it's very very risky fortunately I have enough revenue coming in that this didn't kill my business but it was really frustrating and set me
back a little bit not only I did it set me back in terms of the cost of the inventory but also time I had to find another supplier had to reorder and cross my fingers and hope I didn't
run out of inventory before the new inventory came in so I think about that too you're not only protecting the money you're sending over but you're protecting your clients from having that loss having that experience where they're hoping
to purchase an item and it's getting low on stock but oh wait the supplier messed up and now me by the ecommerce seller cannot provide a quality product to the buyer so think about your customers don't just think
about yourself in your wallet be careful when you're shopping on Alibaba if you can try to get a sample a lot of sellers will work out a sample deal where they send you a sample product you may have
to pay a little more you have to pick me up a little more for shipping but try to make sure that they are really selling what they say they are had an issue on eBay recently where I purchased
a couple of lapel pins artwork for resale and I when they arrived they did not match the description and both sellers try to say oh we'll return it for a refund of course shipping to China on very cheap
items is not reasonable of course when eBay sees that be by the manufacturer in China has misrepresented the item you prove this by uploading pictures and comparing them to the listing an eBay will refund you without having to
return them of course it's the sellers responsibility to represent the items that they're selling accurately so that the buyer knows what they're buying prior to purchase it's extremely dishonest and it makes eBay look real shady when manufacturers all
these products misrepresent and the last thing eBay wants to do is for you to feel ripped off and robbed and to never shop on the platform again so understand that this using the proper payin method can have sort
of exponentially bad or positive effects based on the type of payment it is making sure that you're not the only one that has to go up to bat in case of the dispute making sure that you have these
major credit card companies that have whole teams of people to deal with these issues early if you're not known for chargebacks they're gonna want to work with you they want to retain you as a customer because they know
in the long run the lifetime value you as a customer as far as paying credit card fees is much higher than the cost to them to help you deal with fraud prevention it really helps them add transparency and
legitimacy to what is it to an industry that a lot of people are suspicious and skeptical about that's banking may be one of the few industries out there that has a harder time getting customer trust than we do
but anyway I want to thank you for watching this video this video I just wanted to talk about why you need to be careful about what payment you bet that you use with Alibaba not all Alibaba suppliers are
created equally not all of them they're the same they're located in different cities maybe in the same general area or same general country but they're not they're not all the same and I just want to really drive that
point so thank you for watching so nice
